RE: JFW 12 issues revisited.
- From: "R&J" <ronjacq@xxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Mon, 17 Jan 2011 08:47:21 -0500
I had slowdown issues in both JAWS 11 and 12 and discovered that they were
related to my virus software, at that time, Trend Micro supplied for free by
my ISP. I also found this occurred with Antivir and later with Microsoft
Security Essentials.
The fix, however, was simple. Go to the settings or options menu of your
virus software and look for a tab that says "Exclude Processes or Tasks".
Make sure not to do this in "Exclude Files". In this tab one should find an
edit box for keying process names and a browse button. Click the browse
button as you would when browsing for a folder or file under Windows
Explorer. When you find the "Freedom Scientific" folder, look in it for
your JAWS folder, next for the appropriate JAWS version software and then
find the file JFW.exe Double click or press ENTER on it and it will be
placed in the process list for this tab and thus it will be excluded from
your virus software.
Apparently, the virus software may be interacting every time JAWS is asked
to speak, thus eating up a lot of processor time. My problem disappeared.
Ron
-------------------------
From: "James Homuth" <james@xxxxxxxxxxx>
Subject: RE: JFW 12 issues revisited.
Date: Sun, 16 Jan 2011 16:05:42 -0500
I see slowness issues quite frequently using IE 8 and JFW 12. No such issues
exist in same version of IE and JFW 11, so I don't think it's an add-on or
other IE problem. I heard something about FS having interesting and unusual
memory leak issues in later versions of JAWS. I just kind of chalked it up
to that--particularly as it happens in Firefox as well.
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