Re: JFW 12 issues revisited.

  • From: "The Elf" <inthaneelf@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 17 Jan 2011 14:38:04 -0800

hey great! your one of the few, I think about the second that I know of on 13 to 15 lists that has gotten that reaction/response, hey, I don't care which messages we get, as long as the fix happens, I was just letting folks know what "can" happen with them. more of a "don't get discouraged if you get this response, because it really means" thing.


elf
Moderator, Blind Access Help
Owner: Alacorn Computer Enterprises
Specialists in customized computers and peripherals
- own the might and majesty of a Alacorn!
www.alacorncomputer.com
proprietor, The Grab Bag,
for blind computer users and programmers
http://grabbag.alacorncomputer.com

----- Original Message ----- From: "Yadiel Sotomayor" <yadosotomayor@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, January 17, 2011 1:22 PM
Subject: Re: JFW 12 issues revisited.


?Well, in my experience it is the opposite. I send the "bug report" and after a few messeges telling them all that I did (instructions send by them) they said that the problem was send to development and that it will be fixed on a future update to jaws 12. Right now I am waitting for the update, but when it comes, I will be the first to complain if they didn't fixed the problem.

--------------------------------------------------
From: "The Elf" <inthaneelf@xxxxxxxxxxxxxx>
Sent: Monday, January 17, 2011 4:55 PM
To: <jfw@xxxxxxxxxxxxx>
Subject: Re: JFW 12 issues revisited.

from past experience I will let you know that you probably get a letter denying that they could reproduce the problem, or that it's not the fault of jaws, but something on your two machine, or... there is a third response they give, something about not currently working on this nor are there any plans to in the near future... something like this, these are all what you might call box stamp replies that they send out, but in an update or version or two, suddenly the problem disappears! how amazing!

smile, smoke and canned snakes

elf
Moderator, Blind Access Help
Owner: Alacorn Computer Enterprises
Specialists in customized computers and peripherals
- own the might and majesty of a Alacorn!
www.alacorncomputer.com
proprietor, The Grab Bag,
for blind computer users and programmers
http://grabbag.alacorncomputer.com

----- Original Message ----- From: "Shanda Adkins" <shanda.adkins@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, January 16, 2011 9:29 PM
Subject: Re: JFW 12 issues revisited.


Dave,
 I will compose my message to FS so soon as I send this one away.  I
will give them as much information as I can, and just maybe they'll
work on fixing it.  I'm sure they won't find it particularly pressing.
<Smile>  One can hope, though.
Take care,
Shanda

On 1/16/11, Yadiel Sotomayor <yadosotomayor@xxxxxxxxxxx> wrote:
?Dave, no offense, but you sound like a politician! lol. I agree. If wee all complain, I mean, send our troubles to FS they will slowly, but surely fix
most of the problems. I hope.

--------------------------------------------------
From: "Farfar Carlson" <dgcarlson@xxxxxxxxxxxxx>
Sent: Sunday, January 16, 2011 9:15 PM
To: <jfw@xxxxxxxxxxxxx>
Subject: Re: JFW 12 issues revisited.

Shanda,

You may not find anyone else having exactly the same problem and able to demonstrate it in the same way. FS would be better off (as would all JAWS users) to know all individual specific problems related to each person's
unique installation and hardware. They  can do a better job of fixing
issues
if they know all the variances that lead to a similar symptom.

We don't gain any more attention from FS by having a few more people agree
on a problem than if each of us individually send in our problems. It
results in the same number of people, but each with a voice.

Don't delay, send that message today!

Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio
Recording and Mixing Studios, San Francisco Bay Area.
----- Original Message -----
From: "Shanda Adkins" <shanda.adkins@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, January 16, 2011 16:35
Subject: Re: JFW 12 issues revisited.


I wanted to see if others had this issue before reporting to FS.
Take care,
Shanda

On 1/16/11, Farfar Carlson <dgcarlson@xxxxxxxxxxxxx> wrote:
Again, not to sound pedantic, but have you sent this problem in to
Freedom
Scientific Support?
support@xxxxxxxxxxxxxxxxxxxxx

Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio
Recording and Mixing Studios, San Francisco Bay Area.
----- Original Message -----
From: "Shanda Adkins" <shanda.adkins@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, January 16, 2011 09:03
Subject: Re: JFW 12 issues revisited.


Hi all,
One issue I am having on a particular site. FS reported that in JFW
12 you could now see the "sample" button on the Audible site when you
wanted to listen to a narrator. You could see it before, of course,
but could not click on it--well, now they're saying you can.  You
could in version 10 I think it was, but in 12 you cannot.  Also,
several of the links on the Audible site are no longer labelled
correctly--they just say link.
  anyone else having similar issues where FS says something works now
and it clearly doesn't?
Take care,
Shanda

On 1/16/11, Farfar Carlson <dgcarlson@xxxxxxxxxxxxx> wrote:
Mike,

I've noticed slow or halting performance with both JAWS 12 and JAWS 11
on
my
machines, and have reported specific situations to FS. All I can suggest
is
that you report the same to FS, and do so often. Only then will we get
their
attention.

Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio
Recording and Mixing Studios, San Francisco Bay Area.
  ----- Original Message -----
  From: Mike Mote
  To: jfw@xxxxxxxxxxxxx
  Sent: Sunday, January 16, 2011 07:39
  Subject: JFW 12 issues revisited.


Hi folks! Contrary to some listers' opinions, jfw 12 does have its issues. I am experiencing sluggishness while using either IE or Fire
Fox.
It's not my computer, because the same thing is happening on my lap top.
I
figured it might be because of flash content on web pages.  I have
checked
the option to ignore flash on web-pages, but I'm still seeing the flash content anyway. Not sure why that is. Maybe I'm doing something wrong,
but
the point is, it really slows me down. Anyone else have this issue, and what steps have you taken to correct it, aside from going back to jfw 10
or
11?
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Yadiel J. Sotomayor

E-MAIL: yadosotomayor@xxxxxxxxxxx

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Yadiel J. Sotomayor

E-MAIL: yadosotomayor@xxxxxxxxxxx
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