Hi, Yes, we checked that and the office plug-in is turned off. Tom ----- Original Message ----- From: "Anna K Byrne" <annakb@xxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Monday, January 26, 2004 3:21 PM Subject: Re: JAWS 5.0 and Word 2003 disaster > If she has Norton, did you uncheck the Office plug in??? > > At 04:57 PM 1/26/2004, you wrote: > >Hi, > >Afriend of mine is using Word 2003 with JAWS 5.0 on a Toshiba laptop running > >Windows XP. She can't get documents to read at all, and we've tried setting > >the compatibility mode and playing with other settings. No joy. Plus, when > >she changes the compatibility setting, it reverts back every time she > >restarts word. It's a real drag. We've also run a Word repair and a JAWS > >repair. No dice. > > > >I, by contrast, am using Word 2003 with JAWS 5.0 on a Dell 4600 desktop > >running XP and everything is just peachy as far as I can tell. I have no > >trouble at all writing and reading documents. I'd like to get her going with > >Word 2003 but need some good tips on how to solve the problem other than the > >usual zoom setting to 75%, ensuring that the window's maximized, the obvious > >stuff. Got any? > > > >Cheers! > >Tom > > > > > > > >-- > >To post a message to the list, send it to jfw@xxxxxxxxxxxxx > >To unsubscribe from this mailing list, send a message to > >jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. > > > > > -- > To post a message to the list, send it to jfw@xxxxxxxxxxxxx > To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. > -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.