If she has Norton, did you uncheck the Office plug in??? At 04:57 PM 1/26/2004, you wrote: >Hi, >Afriend of mine is using Word 2003 with JAWS 5.0 on a Toshiba laptop running >Windows XP. She can't get documents to read at all, and we've tried setting >the compatibility mode and playing with other settings. No joy. Plus, when >she changes the compatibility setting, it reverts back every time she >restarts word. It's a real drag. We've also run a Word repair and a JAWS >repair. No dice. > >I, by contrast, am using Word 2003 with JAWS 5.0 on a Dell 4600 desktop >running XP and everything is just peachy as far as I can tell. I have no >trouble at all writing and reading documents. I'd like to get her going with >Word 2003 but need some good tips on how to solve the problem other than the >usual zoom setting to 75%, ensuring that the window's maximized, the obvious >stuff. Got any? > >Cheers! >Tom > > > >-- >To post a message to the list, send it to jfw@xxxxxxxxxxxxx >To unsubscribe from this mailing list, send a message to >jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.