Re: JAWS 5.0 and Word 2003 disaster

  • From: Anna K Byrne <annakb@xxxxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Mon, 26 Jan 2004 17:21:36 -0600

If she has Norton, did you uncheck the Office plug in???

At 04:57 PM 1/26/2004, you wrote:
>Hi,
>Afriend of mine is using Word 2003 with JAWS 5.0 on a Toshiba laptop running
>Windows XP. She can't get documents to read at all, and we've tried setting
>the compatibility mode and playing with other settings. No joy. Plus, when
>she changes the compatibility setting, it reverts back every time she
>restarts word. It's a real drag. We've also run a Word repair and a JAWS
>repair. No dice.
>
>I, by contrast, am using Word 2003 with JAWS 5.0 on a Dell 4600 desktop
>running XP and everything is just peachy as far as I can tell. I have no
>trouble at all writing and reading documents. I'd like to get her going with
>Word 2003 but need some good tips on how to solve the problem other than the
>usual zoom setting to 75%, ensuring that the window's maximized, the obvious
>stuff. Got any?
>
>Cheers!
>Tom
>
>
>
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