Re: Initialization Error Message With Jaws

"Also, can someone tell me how to do a repair for version 9?  I know that they 
changed the way it is done from the earlier versions."

Freedom Scientific Support should be able to tell you how to do a repair. I 
know it's different than before.

727-803-8600

Dave

  ----- Original Message ----- 
  From: katherineschulz6266@xxxxxxx 
  To: blcompusers 
  Sent: Friday, April 10, 2009 9:05 AM
  Subject: Initialization Error Message With Jaws


       
      
  Yesterday, while visiting a website and placing information on the clipboard, 
I also went to OE to check messages.  Jaws read the message list but when going 
into the message, it wouldn't read anything.

  I then went to IE and tried going into sites that are in the favorites 
folder.  The site would open, but I couldn't do anything.  I then ran my 
antivirus program which found nothing.  I unloaded Jaws and when I tried to 
restart it, there was an error message saying that the application failed to 
initialize with an error number.  Unfortunately, I don't have the number to 
send.  After that, I had no speech at all.  I had someone sighted try to close 
the error message as no navigation keys would work.  Even though it was closed 
several times, it always reappeared.  I shut down, restarted and even unplugged 
the computer, all to no avail.

  The problem is fixed at this point because my son came home and did a system 
restore.  Is there any other way to fix this problem if it happens again, and 
what would cause it in the first place?

  Also, can someone tell me how to do a repair for version 9?  I know that they 
changed the way it is done from the earlier versions.

  Thank you for reading this lengthy post and I appreciate any help that is 
given.

  Katherine

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