Initialization Error Message With Jaws
- From: <katherineschulz6266@xxxxxxx>
- To: "blcompusers" <blcompusers@xxxxxxxxxxxxxxx>
- Date: Fri, 10 Apr 2009 11:05:59 -0500
Yesterday, while visiting a website and placing information on the clipboard, I
also went to OE to check messages. Jaws read the message list but when going
into the message, it wouldn't read anything.
I then went to IE and tried going into sites that are in the favorites folder.
The site would open, but I couldn't do anything. I then ran my antivirus
program which found nothing. I unloaded Jaws and when I tried to restart it,
there was an error message saying that the application failed to initialize
with an error number. Unfortunately, I don't have the number to send. After
that, I had no speech at all. I had someone sighted try to close the error
message as no navigation keys would work. Even though it was closed several
times, it always reappeared. I shut down, restarted and even unplugged the
computer, all to no avail.
The problem is fixed at this point because my son came home and did a system
restore. Is there any other way to fix this problem if it happens again, and
what would cause it in the first place?
Also, can someone tell me how to do a repair for version 9? I know that they
changed the way it is done from the earlier versions.
Thank you for reading this lengthy post and I appreciate any help that is given.
Katherine
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