?That explains it. The commands that they where giving you were for web aplications. You should specify more the kind of aplications that you are using. I am not that good with OE, but when I sync my gmail with my OE on XP and now with my windows life mail program, the program downloaded all the folders. If you can't find, just create a new folder for spam. From: Pam Walters Sent: Wednesday, October 13, 2010 7:10 PM To: jfw@xxxxxxxxxxxxx Subject: Re: I still can't find the spam folder I am using OUtlook Exopress. I am not that good with webmail. Pam ----- Original Message ----- From: Yadiel Sotomayor To: jfw@xxxxxxxxxxxxx Sent: Wednesday, October 13, 2010 6:04 PM Subject: Re: I still can't find the spam folder Are you using the webmail google or are you using an e-mail program? From: Pam Walters Sent: Wednesday, October 13, 2010 6:59 PM To: jfw@xxxxxxxxxxxxx Subject: I still can't find the spam folder Hi, When I do control f3 I still can't find html, basic, or anything like that. When I click on insert f7 nothing happens either. What am I doing wrong? Thanks. Pam