I am using OUtlook Exopress. I am not that good with webmail. Pam ----- Original Message ----- From: Yadiel Sotomayor To: jfw@xxxxxxxxxxxxx Sent: Wednesday, October 13, 2010 6:04 PM Subject: Re: I still can't find the spam folder Are you using the webmail google or are you using an e-mail program? From: Pam Walters Sent: Wednesday, October 13, 2010 6:59 PM To: jfw@xxxxxxxxxxxxx Subject: I still can't find the spam folder Hi, When I do control f3 I still can't find html, basic, or anything like that. When I click on insert f7 nothing happens either. What am I doing wrong? Thanks. Pam