re: Hotmail and JFW
- From: "Alan Clendinen" <alanclendinen@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 13 Dec 2006 02:59:38 -0500
Hello Eileen,
I am also using JFW 7.0 on a Windows XP Pro system. Let's see if I can help
you figure out the problem...
When you get to that download page after clicking on the file attachment,
what you should normally find a few lines down this page is a line that says
"download file"and JAWS will identify it as "clickable."
If JAWS does not recognize this as clickable, then the attachment may have a
virus. To verify if this is the problem, just keep arrowing down until you
find the section where Hotmail did its virus-check, and see if it is
reporting a problem with the file attachment.
Another possibility may be that the file attachment has a file extension
that hotmail forbids. In this case, you'll need to get the sender to zip the
file and resend it. I hope this helps.
Alan
Eileen wrote:
I tried what you said and it didn't work.
Thanks for the suggestion.
Eileen La Fond
Phone (206) 386-0011
e.mail
Eileen.LaFond@xxxxxxxxxxx
"
Lisle, Ted (CHFS DMS)" <
Ted.Lisle@xxxxxx>
12/12/2006 12:02 PM
I never used Hotmail, but I ran into something like that on the HP Web
site recently, while trying to download a soft pack. In desperation,
I
finally double right clicked, and the sonofagun took off and
downloaded
as neatly as anything.
Ted
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