Laura: You first have to get to the Options menu, and to do this you have to use the JAWS cursor. Turn the JAWS cursor on. Then arrow up to the "to," line. Then arrow to the left a couple of times which should put you on the Options button. To activate it, you have to use the Left Mouse Click button which is immediately to the right of the Num Lock key. When you do this, the Options menu will be activated. The first thing you will hear when it is activated is Importance. To make it high, arrow to the right until JAWS says "high." Then tab over to the Close button and hit Enter. Rick ----- Original Message ----- From: Laura To: Jaws User Lists Sent: Wednesday, June 10, 2009 6:11 AM Subject: High Importance in Outlook 2007 Hi Listers, I would like to make some of my emails in Microsoft Outlook High Importance but not sure how?