Hi Kim, I don't think that the emoticons menu is accessible, but here's an article on them that includes the keystrokes for creating them manually: http://tink.co.uk/2009/03/guide-to-emoticons/ David. original message: Hi David, You win my favorite person of the day award. Thank you, thank you! I've been frustrated to no end with this issue, and I so very much appreciate you giving me the solution! I kept expecting it to autocomplete in the same way that OE does (which I prefer), but at least now I have a tangible fix for the issue. I so appreciate your help. I have one other question concerning Windows Live Mail that you may or may not be able to answer for me. Is there any way to fully access the emoticons menu, or, if not, is there somewhere online where I can find a complete list of key commands with which to create them manually? Much thanks and gratitude! Kim -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx