I will be sure to call them from best-buy so they can get confirmation from the geeks and a log message so they cant be stupid about it! Heather _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Brandon Misch Sent: Saturday, February 26, 2011 7:17 AM To: jfw@xxxxxxxxxxxxx Subject: Re: Authorization key sometimes when you call them and ask for a reset, they get all suspecious about your key an why you need a reset though or may not even give it On Feb 26, 2011, at 3:30 AM, The Elf wrote: unfortunately they don't do that anymore, simply call or Email them when your out of keys seems strange, but it gives them the feeling of control so... elf Moderator, Blind Access Help Owner: Alacorn Computer Enterprises Specialists in customized computers and peripherals - own the might and majesty of a Alacorn! www.alacorncomputer.com proprietor, The Grab Bag, for blind computer users and programmers http://grabbag.alacorncomputer.com ----- Original Message ----- From: Heather <mailto:kd5cbl@xxxxxxxxx> To: jfw@xxxxxxxxxxxxx Sent: Friday, February 25, 2011 9:31 PM Subject: Authorization key I have to bring my computer to be worked on again! I wanted to know if there is a way to put the jaws key back on the server! They might have to redo my windows and I don't want to lose the key! Thanks Heather Heather Albright e-mail: <mailto:halbright@xxxxxxxxxxxxx> halbright@xxxxxxxxxxxxx skype: cynterline websites: (Islamic Texts for the Blind) <blocked::http://www.kitaba.org/Default.aspx> http://www.kitaba.org/Default.aspx, (blind Muslim group), <blocked::http://groups.yahoo.com/group/blindmuslimgroup/> http://groups.yahoo.com/group/blindmuslimgroup/ "Blindness is a characteristic; not a handicap" Dr. Kenneth Jernigan (National Federation of The Blind) <blocked::http://www.nfb.org/> www.nfb.org