they have never argued with me about it, and they even know that I am running more versions than they "allow" since I do the maintenance on two other computers in the house besides my three sorry you have had hassles elf Moderator, Blind Access Help Owner: Alacorn Computer Enterprises Specialists in customized computers and peripherals - own the might and majesty of a Alacorn! www.alacorncomputer.com proprietor, The Grab Bag, for blind computer users and programmers http://grabbag.alacorncomputer.com ----- Original Message ----- From: Brandon Misch To: jfw@xxxxxxxxxxxxx Sent: Saturday, February 26, 2011 5:17 AM Subject: Re: Authorization key sometimes when you call them and ask for a reset, they get all suspecious about your key an why you need a reset though or may not even give it On Feb 26, 2011, at 3:30 AM, The Elf wrote: unfortunately they don't do that anymore, simply call or Email them when your out of keys seems strange, but it gives them the feeling of control so... elf Moderator, Blind Access Help Owner: Alacorn Computer Enterprises Specialists in customized computers and peripherals - own the might and majesty of a Alacorn! www.alacorncomputer.com proprietor, The Grab Bag, for blind computer users and programmers http://grabbag.alacorncomputer.com ----- Original Message ----- From: Heather To: jfw@xxxxxxxxxxxxx Sent: Friday, February 25, 2011 9:31 PM Subject: Authorization key I have to bring my computer to be worked on again! I wanted to know if there is a way to put the jaws key back on the server! They might have to redo my windows and I don't want to lose the key! Thanks Heather Heather Albright e-mail: halbright@xxxxxxxxxxxxx skype: cynterline websites: (Islamic Texts for the Blind) http://www.kitaba.org/Default.aspx, (blind Muslim group), http://groups.yahoo.com/group/blindmuslimgroup/ "Blindness is a characteristic; not a handicap" Dr. Kenneth Jernigan (National Federation of The Blind) www.nfb.org