Hi folks. I thought I would ask here about my problem, just in case I can fix it tonight before calling FS tech support tomorrow. I'm having the dreaded video intersept is not installed error. Even when I pick the "install video intersept and restart system" option, sometimes the system restarts, sometimes nothing happens. In either case, the video intersept error comes up again as soon as I start JFW. I've tried uninstalling Jaws only and reinstalling, plus uninstalling with system components also being removed and reinstalling, with no luck. I've also tried running a Repair instead of u uninstall. Is there anything else you folks can think of that I can try? I'm sorry for any typos in this message. I can hear what I'm typing as I type, but I can't review or edit. Thanks in advance for any suggestions Chris __________ Visit and contribute to The JAWS Script Repository http://jawsscripts.com View the list's information and change your settings at //www.freelists.org/list/jawsscripts