Hi there, If you can't find the authorisation CD, the other way you should be able to do it is to go to your work machine and start the process of authorising it. Don't worry, I don't mean that you finish the process, just start it and follow the screens until you get to the screen which asks for the 20 digit authorisation code. As your work machine is already authorised, it should display the authorisation code in the edit box. Just either note it down or copy and paste it to a separate file and exit the authorisation wizard. Then go to your new machine and start the authorisation process, getting to the same screen as above. As this machine has not been authorised, there should be no code in the edit box. Type in or copy and paste in the code from above and carry on with the authorisation. All things being equal, that should be that! Hope it works and Happy New Year when it comes. Jamie -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Gary Ankin Sent: 27 December 2013 21:50 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: my jaws authorisation code? hmmm I am puzzled as there was only one disk in the box and the purchase was for 2 updates and I had no updates until I contacted them and they sent me by email a link to click on and this downloaded the update from jaws 13 to 14 and I have tried to download a couple of the help files on the update list and I cannot get them either so I can only phone sight and sound on monday and try and sort this out. thank you for the comments though. Regards gary ----- Original Message ----- From: "martin wilsher" <martinwilsher@xxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Friday, December 27, 2013 8:11 PM Subject: [jaws-uk] Re: my jaws authorisation code? > It should be on another disc in the box. > > -----Original Message----- > From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] > On > Behalf Of Gary Ankin > Sent: 27 December 2013 20:07 > To: jaws-uk@xxxxxxxxxxxxx > Subject: [jaws-uk] my jaws authorisation code? > > I got my Jaws 13 for windows from sight and sound in northampton and want > to > put it on a standalone pc as well as my work pc so two pcs in total. I > have > installed the jaws 13 onto my stand alone pc and trying to find the > authorisation code which should be on the sleeve of the cd but this is > only a paper envelope and the main package box does not have any code > info > on it so I am a bit lost here, any ideas? > gary UK > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq