hmmm I am puzzled as there was only one disk in the box and the purchase was for 2 updates and I had no updates until I contacted them and they sent me by email a link to click on and this downloaded the update from jaws 13 to 14 and I have tried to download a couple of the help files on the update list and I cannot get them either so I can only phone sight and sound on monday and try and sort this out. thank you for the comments though. Regards gary ----- Original Message ----- From: "martin wilsher" <martinwilsher@xxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Friday, December 27, 2013 8:11 PM Subject: [jaws-uk] Re: my jaws authorisation code? > It should be on another disc in the box. > > -----Original Message----- > From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] > On > Behalf Of Gary Ankin > Sent: 27 December 2013 20:07 > To: jaws-uk@xxxxxxxxxxxxx > Subject: [jaws-uk] my jaws authorisation code? > > I got my Jaws 13 for windows from sight and sound in northampton and want > to > put it on a standalone pc as well as my work pc so two pcs in total. I > have > installed the jaws 13 onto my stand alone pc and trying to find the > authorisation code which should be on the sleeve of the cd but this is > only a paper envelope and the main package box does not have any code > info > on it so I am a bit lost here, any ideas? > gary UK > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq