rashmi you need the FS Activate site. the easiest way to get there is by going to the web resources sub menu of the help menu. Press jaws key with j if jaws is not in system tray but on taskbar you can get to it with alt tab as well. If on task bar get to jaws window and press alt h for help and arrow until you get to web resources and press enter to go into this mnenu. If JAWS is in system tray press jaws key with j or press jaws key with f11 and arrow down to jaws and press enter. You can arrow up until you get to help press enter on it and arrow down to web resources and so on. It sounds a bit complex but it means you can get to the fs activate site easily if you have jaws running on any machine. the link to the website this all takes you to is: http://www.freedomscientific.com/_vti_Activate/FSActivate.asp Graham Page Home Phone: 0207 265 9493 Mobile: 07753 607980 Fax: 0870 706 2773 Email: gpage@xxxxxxxxxxxxxx MSN: gabriel_mcbird@xxxxxxxxxxx Skype: gabriel_mcbird ----- Original Message ----- From: Rashmi Shah To: jaws-uk@xxxxxxxxxxxxx Sent: Tuesday, October 20, 2009 6:18 PM Subject: [jaws-uk] jaws upgrades Hi List How can I find out about the free upgrades remaining with my maintaenance agreement? Rashmi __________ Information from ESET Smart Security, version of virus signature database 4526 (20091020) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4526 (20091020) __________ The message was checked by ESET Smart Security. http://www.eset.com