Hi Jonathan, The update process appears to have installed new video drivers. Re-installing JAWS may well cure the problem, but with XP SP2 and such an old version of JAWS, I'm not placing any bets. George. > -----Original Message----- > From: jaws-uk-bounce@xxxxxxxxxxxxx > [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Johnathan Richards > Sent: 31 December 2004 11:33 > To: jaws-uk@xxxxxxxxxxxxx > Subject: [jaws-uk] SP2 with Jaws 4.02 > > Hi everyone, John here > > I hope someone can help me please every post I'm sending I > know that they are sending but none of you are replying to me > can someone please help, > > I've got Jaws 4.02 on my XP Pro computer but when it comes to > updates I mean installing Windows Service pack 2 when the SP2 > is installed and I've then got to restart the computer for > the changes to take effect when I've restarted Windows starts > OK but Jaws comes up with a windows error message saying > Intervideo Intercept and another message says SP2 has caused > this program to act incomplete and this program must close > and the only buttons in this window are Details which take > you to a page with note pad of 1's and 0's and the other > button in that first window is exit > > Can someone please help > > Does anyone else Use Jaws 4.02 with Windows Service pack 2 > > Please get back to me on the E-mail Address given at the > bottom of this message > > Thanks in advanced > > From John and guide dog Iris > E-mail Address: > johnathanrichards@xxxxxxxxxxxxxxxx > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > This Message has been scanned for viruses by McAfee Groupshield. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subjectúq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq