Hi peter. Sorry it's taken me so long to reply, but I've had no e-mail access for a few days. I've finally sorted out my problem with internet explorer 7. I went into the advanced tab in internet options and reset the settings. This seems to have done the trick as I got to the point when I couldn't access any web pages at all. I'm not sure what I did to make this happen as I was always getting the message to say that this program is not responding no matter what page I tried to open. It's working ok now though so that's good. Thanks for your help. Sue. ----- Original Message ----- From: Peter Hallam To: jaws-uk@xxxxxxxxxxxxx Sent: Thursday, April 03, 2008 8:23 PM Subject: [jaws-uk] Re: Internet explorer. Hi Sue, If I'm understanding you properly you are getting this Microsoft error regardless of which version of Explorer you are using when on the Tesco site but nowhere else? Are you using the Tesco access site? You could take a look in your add-ons, one particularly nasty one is Skype Mastermind, if you have it, I recommend you disable it as it can prevent you from accessing certain sites. Regards, Pete H. ----- Original Message ----- From: sue morgan To: jaws-uk@xxxxxxxxxxxxx Sent: Thursday, April 03, 2008 8:06 PM Subject: [jaws-uk] Re: Internet explorer. Hi Peter. I've already tried going back to version 6 of internet explorer but that's made no difference. Thanks for getting back to me with your suggestion anyway. ----- Original Message ----- From: Peter Hallam To: jaws-uk@xxxxxxxxxxxxx Sent: Thursday, April 03, 2008 7:21 PM Subject: [jaws-uk] Re: Internet explorer. Sue, If your computer had Internet Explorer 6 before, you can remove 7 and it will roll back to 6, I still find it more accessible especially on shopping sites, I use Tesco with version 6 and it works perfectly. Regards, Pete H. ----- Original Message ----- From: sue morgan To: Jaws ; jaws-users-list@xxxxxxxxxxxxxx Sent: Thursday, April 03, 2008 7:02 PM Subject: [jaws-uk] Internet explorer. Hi. I'm using internet explorer 7 with Jaws 9. I use the Tesco website a lot but I've been having problems over the past few days. When I log in to my account, Jaws stops speaking for a few seconds and then I get a message telling me that this program is not responding and I have to press end task or cancel. Windows then creates an error report which I can send or not send. I'm not sure why this is happening to me all of a sudden. I've done a defrag today and a disc clean up thinking that might make a difference but it hasn't. Does anyone have any suggestions as to how I can solve this problem as I want to add some items to my shop which is being delivered tomorrow. Thanks. Sue. e-mail sue@xxxxxxxxxxxxxxxxxx mobile 07968825286 msn sue@xxxxxxxxxxxxxxxxxx skype suemorgan1006 -------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG. Version: 7.5.519 / Virus Database: 269.22.5/1357 - Release Date: 03/04/2008 10:48 ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG. Version: 7.5.519 / Virus Database: 269.22.5/1357 - Release Date: 03/04/2008 10:48