Sue, If your computer had Internet Explorer 6 before, you can remove 7 and it will roll back to 6, I still find it more accessible especially on shopping sites, I use Tesco with version 6 and it works perfectly. Regards, Pete H. ----- Original Message ----- From: sue morgan To: Jaws ; jaws-users-list@xxxxxxxxxxxxxx Sent: Thursday, April 03, 2008 7:02 PM Subject: [jaws-uk] Internet explorer. Hi. I'm using internet explorer 7 with Jaws 9. I use the Tesco website a lot but I've been having problems over the past few days. When I log in to my account, Jaws stops speaking for a few seconds and then I get a message telling me that this program is not responding and I have to press end task or cancel. Windows then creates an error report which I can send or not send. I'm not sure why this is happening to me all of a sudden. I've done a defrag today and a disc clean up thinking that might make a difference but it hasn't. Does anyone have any suggestions as to how I can solve this problem as I want to add some items to my shop which is being delivered tomorrow. Thanks. Sue. e-mail sue@xxxxxxxxxxxxxxxxxx mobile 07968825286 msn sue@xxxxxxxxxxxxxxxxxx skype suemorgan1006