Hi Gary, I do not have a direct answer to your question. However, I do not use the my words utility at all since it does not preserve the pronunciation of words. I would switch to the vocabulary editor. In the vocabulary editor, once you have defined jaws for Windows as a phrase, you can then navigate to its properties and use the alternative written form to enter jaws for Windows in the correct case. Note: I have not define this myself which is why you will see all references to jaws for Windows in the wrong case. Now, I have added Jaws For Windows to the vocabulary editor. You will see that the case is correct and, I have not had to reboot my computer. I remain perplexed as to why we continue to push the my words utility. Pranav