RE: What's wrong with this page?

  • From: "Amy Babinchak" <amy@xxxxxxxxxxxxxxxxxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Wed, 4 Aug 2004 14:11:38 -0400

John,
 
I've done the same. If you sign a contract with me you save $25 an hour. 
Stipulations say that I approve all hardware, software and everything must be 
licensed. 
 
Amy

________________________________

From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
Sent: Wed 8/4/2004 12:31 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: What's wrong with this page?



http://www.ISAserver.org

> I tend to take a hard line with my clients... I just tell them that there
is
> a right way and a wrong way to do things, and that if they want to do it
the
> wrong way, then I tell them to get someone else to do it.   I used to try
> the "I can't be responsible for what happens" line, but if they are my
> client, I am responsible.  It is easier to walk than to have to deal with
> other people's screw ups.

I have decided to some what go this approach, as effective Sept 1, I am
raising my labor rate 10% for "ActiveActive" clients and 35% for all others.
Basically, if you are willing to spend the money needed on IT, you will get
the good rate. If you want to second guess everything and only pay for IT
when absolutely needed, you get the higher rate. I am expecting to loose
that printing client. But what else can you do?

<RANT ON>

You spend x amount of hours with 10 minute phone calls here, looking up
prices there, having to re-explain why Dell advertises $695 computers but
the new Dell computer you are quoting for the graphics dept costs almost 3
times that, having to justify with figures why running 2 Macs and 2 PCs and
2 monitors on a single APC SU1000 is not going to work and etc and etc and
etc. Oh, now he wants to spend money getting blackberries for the sales
people. And oh, he just traded in his 1 year old Lexus for a new one, again
on 12 month lease. And then, it takes 60 days for him to pay the invoice for
labor and hardware, of which you paid the hardware from the vendor within 20
days.

Now, how am I supposed to pay my house bills with that?

<RANT OFF>

John Tolmachoff
Engineer/Consultant/Owner
eServices For You



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