RE: What's wrong with this page?

  • From: "Quillman Shawn (RBNA/CSA1) *" <Shawn.Quillman@xxxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Wed, 4 Aug 2004 10:40:50 -0500

I'll second that.  At the end of the day it's the bottom line and IT is
overhead.  Small businesses absolutely MUST keep the overhead at a
minimum.  Couple that with lack of technical comprehension and you get a
Linksys router at your small business perimeter.  I find that a lot of
these people are also control freaks and "have" to make all the calls.
It is extremely difficult for them to approve something they don't
understand (segue into the "it's always worked before" argument).

There are also the pseudo-techie business folk who do have a reasonable
grasp of what's involved and would rather carry the risk of a relatively
weak security implementation instead of footing the bill for beefing it
up.  It's just something they live with.  "I already pay enough for
insurance" is a favorite quote that I hear frequently.

-Shawn 

-----Original Message-----
From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] 
Sent: Wednesday, August 04, 2004 11:26 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: What's wrong with this page?

http://www.ISAserver.org

No, not really. This particular client has been in business for 20
years.
That is part of the problem. He is always saying well it use to work
fine all those years. I have a tendency to attribute small business
failures to the owners overall attitude, work ethics and dedication to
the business. To justify spending money on IT when IT does not directly
add to the bottom line is where most small businesses are. Unless and
until an incident happens to clearly show that IT could have prevented
that, they do not completely understand the concept.

John Tolmachoff
Engineer/Consultant/Owner
eServices For You


> -----Original Message-----
> From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxx]
> Sent: Wednesday, August 04, 2004 8:02 AM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] RE: What's wrong with this page?
> 
> http://www.ISAserver.org
> 
> Hi John,
> 
> You think this attitude in part drives the statistics on the rate of 
> failure for small businesses?
> 
> Tom
> www.isaserver.org/shinder
> Get the book!
> Tom and Deb Shinder's Configuring ISA Server 2004
> http://tinyurl.com/3xqb7
> MVP -- ISA Firewalls
> 
> 
> 
> -----Original Message-----
> From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> Sent: Wednesday, August 04, 2004 9:59 AM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] RE: What's wrong with this page?
> 
> 
> http://www.ISAserver.org
> 
> > Joe calls you because he's tired of these slow computers and wants a

> > couple of new ones. Also, his nephew came in and installed Office 
> > 2003 on some of the machines but now their Access database doesn't 
> > work so when you fix that he wants you to put that new office on all

> > the computers. His nephew has the CD for it. (burned copy from 
> > school)
> They
> > tried to get the DSL to work on all the computers but SBC Yahoo DSL
> says
> > that it can only work on one computer at a time, but they know that 
> > other bigger businesses have DSL that works on all computers so they

> > know that DSL support is lying about that; they want Internet on all
> the
> > computers. They think they have a virus again because the computer
> that
> > runs Quickbooks keeps hanging and they have to reboot it 3 times a
> day.
> > Over the winter they went to a landscape show and got a domain name 
> > of joeslandscape.com so they want to start using email. He heard 
> > that you can work from home using XP, so that's what the new XP 
> > machine is for, so set it up for me. We'll probably want to have 
> > more people work from home once we get this one working. I know my 
> > wife wants to use Quickbooks at home and my brother's wife will want

> > to check her email from home. I bought some palm pilots off eBay for

> > the crew leaders
> that
> > I want to all use the same address book. Send me a quote.
> >
> > This is your starting point with Joe. How long will it take you to 
> > get him to buy two servers?
> >
> > Amy
> 
> Hey Amy, change the landscaping stuff to printing and you almost 
> describe my printing client to the T. After 4 years, He now has a 
> Windows 2000 server, 4 XP Pro computers, 1 Windows 2000 Pro computers,

> 8 Windows 98 comptuers, and yes, the son in college still comes every 
> Saturday and has tried to load Office XP on other computers.
> 
> Oh, they are only using a Linksys router for Internet access, no 
> firewall at all. I can't even convince him to spend $500 on a 
> Sonicwall let alone ISA.
> 
> Oh, and the owner complains to high heaven when it is time to renew 
> SAV yearly.
> 
> John Tolmachoff
> Engineer/Consultant/Owner
> eServices For You
> 
> 
> 
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