Nice to see on this list. I work with a lot of those guys while at the same time I am one of them. My clients are both without IT support or supported by the Cad guy, or maybe the office manager. Even when I'm the designated IT support for a small business client I only have control of that network for maybe 3 or 4 hours a month. Although there might be only 1 server and 8 users, there's still a lot going on and if you want to see a small business thrive and grow...install SBS. It changes their life and that's what makes it all worthwhile. Amy -----Original Message----- From: Glenn [mailto:glenn.johnston@xxxxxxxxxxx] Sent: Wednesday, February 15, 2006 5:14 PM To: [ISAserver.org Discussion List] Subject: [isalist] RE: Someone Else's Thoughts on ISA Server in SBS http://www.ISAserver.org After working in the small business arena for several years, something small but important needs to be remembered. You can't always blame the fellow doing the SBS server 'admin'. I have done a number of small consulting peices for a number of companies, ranging in length from a couple of days to a couple of weeks. All to often I have come across the "No tech guy of there own", they run on the "Ring a techie when we need some thing done principle" so they have no continunity. Or they have had someone doing basic desktop support, who may have have had some desktop training, They decide to go SBS, have expected the desktop guy to install it and support it, but have not been prepared fork out for training for the poor guy, whoes left holding the can. One company even said outright, 'Why should we pay 5K - 10K to train him, plus not have him around here for a couple of weeks, when he'll probably up and leave within 6 months ?", My Reply "If you show your supporting him, and he's learning something, he'll more be more likely to stay", "Desktop support people, are a dime a dozen, they are expendable". There are probably more companies out there with similar attitudes than there should be, or that we would like to admit ! And there in lies the problem, in too many instances, the small company management does not see any benefit to be gained in training, they see training as a ticket for the guy to leave and get a support job with a bigger company. I suspect in some intances they even blame the on site guy for having to spend money, getting outside support in. ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: amy@xxxxxxxxxxxxxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=isalist Report abuse to listadmin@xxxxxxxxxxxxx