Hello, Sorry for my earlier doubts :), it works now too as well. After adding msn.com <http://msn.com> for Direct Access the videos play perfectly after the commercials as well. Remember to refresh the FWC by clicking "Detect Now" as well. Dan, is your DNS setup well? If adding msn.com <http://msn.com> for Direct Access does not work, maybe some DNS settings are awry? Thanks all, goodbye! Edgardo (no surfcontrol installed, but contemplating McAfee ISA Security Shield...)