[isalist] Re: Error establishing a VPN to the ISA server

  • From: "Thor (Hammer of God)" <thor@xxxxxxxxxxxxxxx>
  • To: "isalist@xxxxxxxxxxxxx" <isalist@xxxxxxxxxxxxx>
  • Date: Tue, 27 Jun 2006 21:06:13 -0700

http://www.ISAserver.org
-------------------------------------------------------
  
You gonna add a new IP to the server, bring a little NAT router, or both? ;)

t


On 6/27/06 9:00 PM, "Glenn P. JOHNSTON" <glenn.johnston@xxxxxxxxxxx> spoketh
to all:

> I don't believe it.
>  
> I've just been offered a return first class plane ticket, a nights
> accomodation, 2 nights if need be, all expenses + how ever many hours it takes
> at my normal hourly rate to go see the director in person and fix this for him
> so he can get his e-mail !
>  
> "Well I'll loose a whole day on this", "Fine, then charge us for every hour
> your away, just get it fixed !"
>  
>  
> 
> ________________________________
> 
> From: isalist-bounce@xxxxxxxxxxxxx on behalf of Thor (Hammer of God)
> Sent: Wed 28/Jun/2006 13:45
> To: isalist@xxxxxxxxxxxxx
> Subject: [isalist] Re: Error establishing a VPN to the ISA server
> 
> 
> 
> http://www.ISAserver.org
> -------------------------------------------------------
>  
> OWA would be a great "backup" solution in the rare case where the local
> Ethernet LAN is the same logical subnet as their own offices, even if he
> couldn't sync.  But, in your case of having a jackass for a client, you're
> kind of stuck.
> 
> An easier thing to do would be to get a little Linksys NAT router to stick
> in between.  Plug the hotel ethernet to the "Internet" port, and plug the
> laptop into a "LAN" port.  That way he'll get a local 192.168.1 address and
> have no problems.  Plus, there is no configuration needed at all.  The
> defaults will work just fine.  Just plug it in and go.
> 
> t
> 
> 
> On 6/27/06 8:29 PM, "Glenn P. JOHNSTON" <glenn.johnston@xxxxxxxxxxx> spoketh
> to all:
> 
>> I'm told he refuses to use OWA as he can't sync his mail with the OST on his
>> notebook. There is just no helping some people, no matter how hard you try to
>> be helpful and solve their problem, they just refuse all help on principle !
>> 
>> Also they passed on to me, that in his yelling and screaming his demanding to
>> know 'Why someone did not realise this would happen, and get it fixed before
>> hand, so I can get my e-mail"
>> 
>> I really feel sorry for the IT guy at the site, his early 20's, finished a
>> development oriented IT degree last year, is quite bright really, but is
>> still
>> just learning the finer points of the winserver environment, supporting XP
>> etc, and it working toward his MCSE, having passed the first 2 exams in the
>> last couple of months. He reports to this Director, and from what I can see,
>> gets one hell of a serve from him as soon as anything a little bit odd
>> occurs.
>> 
>> I can't see a away around this, without the Director having to do something
>> out of the ordinary, which apparently, is just not an option, and have just
>> told them that.
>> 
>> I've suggested the only possibly way, I can see, is to go out and purchase a
>> wireless broadband card from someone local, get it on the net,  set up a
>> notebook with it and his e-mail, and get it express couriered to him. He'd
>> have it early eveing or first thing in the morning.
>> 
>> There was a chocking sound on the other end of the phone, "but then he'd have
>> to carry 2 notebooks back ! " and "What do I do if he gets it and it does not
>> work ?" ..................................
>> 
>> Find another job came to mind..
>> 
>> ________________________________
>> 
>> From: isalist-bounce@xxxxxxxxxxxxx on behalf of Thor (Hammer of God)
>> Sent: Wed 28/Jun/2006 12:49
>> To: isalist@xxxxxxxxxxxxx
>> Subject: [isalist] Re: Error establishing a VPN to the ISA server
>> 
>> 
>> 
>> http://www.ISAserver.org
>> -------------------------------------------------------
>> 
>> Well, it would have worked other than the gw on the hotel being the same as
>> the SBS box... Bad luck there.  But, I've had to do this several times for
>> the exact same scenario with my people.  Seems the Marriott and I thought
>> alike in our IP schemes ;)
>> 
>> You could always just add another IP address to the SBS box (well, you could
>> if it were a "regular" server install-- I don't know what you'd have to go
>> through on SBS to do that.)  That would work, though.
>> 
>> Not much we can do about a guy who wants to scream more than get the job
>> done, though.  I'd tell him that if he wanted his email to STFU and do what
>> was needed.  It's not like it is anyone's "fault."  There are other options
>> you have, but they would all require him doing *something*.
>> 
>> I'm assuming that OWA is not an option for some reason?
>> 
>> t
>> 
>> 
>> On 6/27/06 7:37 PM, "Glenn P. JOHNSTON" <glenn.johnston@xxxxxxxxxxx> spoketh
>> to all:
>> 
>>> The internal IP of the SBS server is 192.168.110.2, G/W on the hotel BB
>>> service is also 192.168.110.2 unfortunately !
>>> 
>>> I tried the static route on my home ADSL service by changing the internal
>>> private IP to match the Hotel's to play with, and everything else works, I
>>> can
>>> get to the internet and other clients networks fine, but I can not get  to
>>> anything on the remote network after the tunnel is connected, of the client
>>> with the problem.
>>> 
>>> Putting the static route in I doubt will work anyway, the fellow will
>>> probably
>>> just yell and scream as soon as he is asked to do anything remotely
>>> technical,
>>> expecting it to be magically fixed from this end.
>>> 
>>> ________________________________
>>> 
>>> From: isalist-bounce@xxxxxxxxxxxxx on behalf of Thor (Hammer of God)
>>> Sent: Wed 28/Jun/2006 12:27
>>> To: isalist@xxxxxxxxxxxxx
>>> Subject: [isalist] Re: Error establishing a VPN to the ISA server
>>> 
>>> 
>>> 
>>> http://www.ISAserver.org
>>> -------------------------------------------------------
>>> 
>>> All he has to do is set a static route for the SBS box's IP to the gateway
>>> address of the VPN endpoint.
>>> 
>>> IOW, if the SBS box is 192.168.110.101, and his PPP VPN interface got
>>> assigned something like 192.168.110.11 from the RRAS server (do an IP config
>>> to see what ip his PPP adapter is, or look at the RRAS properties of the
>>> connection) then you would have him do a:
>>> 
>>> ROUTE -p add 192.168.110.101 mask 255.255.255.255 192.168.110.11
>>> 
>>> That way, when he attempts to access the SBS server, the request will route
>>> down the VPN rather than broadcasting on the "local" 192.168.110.x network.
>>> 
>>> t
>>> 
>>> 
>>> On 6/27/06 7:13 PM, "Glenn P. JOHNSTON" <glenn.johnston@xxxxxxxxxxx> spoketh
>>> to all:
>>> 
>>>> http://www.ISAserver.org
>>>> -------------------------------------------------------
>>>> 
>>>> Hi,
>>>> 
>>>> Maybe, maybe not directly and ISA question, and I've posted this in an SBS
>>>> forum as well, but you people are pretty bright & I thought you might have
>>>> some worth while input on this.
>>>> 
>>>> One of my clients has an issue with VPN tunnel. This has been inplace since
>>>> Sunday afternoon, but they only rang me this morning.
>>>> 
>>>> One of their directors is at a week long conference, and the Hotel where he
>>>> is
>>>> staying, has provides an in room broadband service.
>>>> The BroadBand in the hotel is using a 192.168.110.0/24 address range, the
>>>> internal address of the clients network at the office is also a
>>>> 192.168.110.0/24 range.
>>>> 
>>>> The VPN tunnel  establishes fine, and the VPN connector on his notebook get
>>>> an
>>>> address, of course, in the 192.168.110.100 to 192.168.110.199 range of the
>>>> DHCP server on the SBS server.
>>>> 
>>>> Once the tunnel is established, he can acess nothing on the SBS. This is to
>>>> be
>>>> expected as the address ranges are the same, does anyone have any bright
>>>> idea's on how to get around this. The Director is yelling and screaming
>>>> about
>>>> not being able to get his e-mail.
>>>> 
>>>> Unfortunately he is out out direct reach in another state, and has very
>>>> little
>>>> tolerance for such problems.
>>>> 
>>>> Regards
>>>> Glenn
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>>>> 
>>>> 
>>> 
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>> 
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> 
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