[haiku-web] Re: Moderation in the forums

  • From: Urias McCullough <umccullough@xxxxxxxxx>
  • To: haiku-web@xxxxxxxxxxxxx
  • Date: Sun, 29 Jan 2012 08:42:01 -0800

On Sun, Jan 29, 2012 at 2:29 AM, Humdinger <humdingerb@xxxxxxxxxxxxxx> wrote:
> While I think that moderation may sometimes be necessary, the removal
> of a post must be a last resort. Seeing the "argumentation" and tone of
> voice in the above thread, I can imagine how polite the very
> complicated off-topic religion was probably handled in the bemoaned
> moderated thread.

I agree - removing a post should be a very last resort. If someone
puts a lot of time and thought into writing something, it becomes too
easy to just simply remove it.

In the past, whenever religious topics started getting out of hand, I
think we just simply locked the thread with a final statement
indicating why we believe the discussion should not continue (I only
recall one about the use of BSD code and how that made Haiku a satanic
operating system...)

Removing posts altogether should be reserved for clear SPAM (obvious
advertisements and URL spamming). In that case, using "mark as spam"
should be sufficient in most cases and this helps our spam filtering
engine "learn".

On occasion we have removed pieces of content from a post with an
indicator: "<removed by admin due to [reason]>" where it's often a URL
to potentially-illegal content (such as warez). At that point, someone
can clearly see that it was removed and why.

> My question is, can we moderate more visibly if we really have to?
> I'd like to see information on who moderated a posting, what was the
> reason and - if there is such a thing - a link to an off-topic-forum
> somewhere else on the net, plus maybe a link to this mailinglist when
> people feel they are treated badly and want a second opinion.
>
> Does our forum software allow for this kind moderation?
> If not, I'd suggest to answer to a moderated comment with the above
> info before removing the offending posting.

Drupal's "forums" are actually not a full-featured forum software that
most people are used to. I'm not sure how many plugins are available
to do this kind of thing, but perhaps you could search and peruse
drupal.org to see what exists?

A Drupal forum thread is basically an "article" (initial post) with
lots of comments below it - so whatever moderation tools you find for
regular comments and articles/nodes will probably also work for the
forums (and arguably, we should have a consistent moderation strategy
across the entire site, not just the forums).


> I wasn't even aware threads were moderated for
> other reasons than spam. In that way I'm glad the topic came up...

Same here actually...

We have a lot of users of the website who have privileges to remove or
otherwise alter content, including that generated by other users. We
need to remind people that if there is any concern about content which
they are unsure about to raise awareness on a mailing list (this one
would probably be sufficient) before taking drastic measures.

- Urias
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