Hi -- i didn't see an answer to this one -- i have been investigating the freeze problem myself, and I would encourage you to send mail to or call FS tech support about this aas they claim that I am the only person who has complained. They tell me it is everything under the sun except jaws that is the problem, but I also have had the voice-change behavior and the lockup problem -- although it does unfreeze after a few seconds. However my freeze problem is worse in that it happens every 5 minutes or s and stays frozen for 15 or more seconds -- very annoying -- no matter what application I'm running, but most often in OE as that is what I use most lately. But please report to softwaresupport@xxxxxxxxxxxxxxxxxxxxx Thanks and maybe your mail will help both of us. ----- Original Message ----- From: "Garnett Parsons" <garnetp@xxxxxxxxx> To: "G U I Speak Message list" <guispeak@xxxxxxxxxxxxx> Sent: Sunday, April 03, 2005 7:08 PM Subject: [guispeak] jaws 6.0 Hello everyone on the list. I am using windows xp home version with sp2 and I have just upgraded to jaws 6.0. When I am reading amessage in outlook express it will suddenly stop speaking and then start saying start buttonand keeps speaking start button until I hit the control key. At this point I am at the bottom of the window and I have to up arrow to where it stopped reading the message. This problem started after installing jaws version 6.0. Also when I hit the delete key to delete a message the voice changes to grandma. Any help would be greatly appreciated. Thank You Garnett Parsons ** To leave the list, click on the immediately-following link:- ** [mailto:guispeak-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** guispeak-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:guispeak-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** guispeak-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:guispeak-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** guispeak-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:guispeak-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** guispeak-request@xxxxxxxxxxxxx with the Subject:- faq