Hi,Sounds like you forgot to do the 123 reset before trying to install. Hold down keys 1 2 3 or s d f if you're using a qt and press the reset button. Hold down the keys until you hear the short burst of music and release them.
You will know for sure if you did the 1 2 3 reset properly if you do not find navigation from the main menu. Then, perform the install.
Don----- Original Message ----- From: "O'Farrell, Catherine J." <Catherine.O'Farrell@xxxxxx>
To: <gps-talkusers@xxxxxxxxxxxxx> Sent: Friday, October 05, 2007 10:28 AM Subject: [gps-talkusers] HELP WITH 4.0 UPGRADEHi everyone, I need some help. I am trying to download the 4.0 Upgrade I
got from Sendero. When I try to install it on the VoiceNote it says, "PLL, process cannot access file because it is being used by another process" I've downloaded the file from the email that Sendero sent me for my VoiceNote several times and on Compact Flash cards and SD cards. No luck, and same message. Any suggestions??? Thanks Catherine Catherine O'Farrell COMS, CVRT Southeastern Blind Rehabilitation Center VA Medical Center 700 South 19th Street Birmingham, AL 35233 (205) 933-8101 Ext. 5023 __________ NOD32 2574 (20071005) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com