> I have two more > questions: How can I get rid of tracking > cookies? Don't bother! They aren't worth worrying about. If you Really want to take the time to delete them, use the free AdAware program from Lavasoft. Google to find a download site. > Does GGCS have any classes for "trouble shooting"? Not as such. It's too broad a field to have as a class topic unless the class were six or eight months long. No one wants to prepare that sort of class. We have a Hardware SIG and the School Support SIG that offer experience in dealing with problems, but they are not classes. John