Albert, You need to use the MDBVU32 tool to delete the item. It is available in the Exchange tools folder of service pack. There is also a document on how to use it. HTH. Regards, Raj Periyasamy Systems Administrator MCSE(Messaging), CCNA -----Original Message----- From: Albert Charron [mailto:acharron@xxxxxxxxxxxxx] Sent: Friday, April 15, 2005 11:52 AM To: [ExchangeList] Subject: [exchangelist] permission on a particular e-mail??? http://www.MSExchange.org/ I have a user who has a e-mail stuck in his inbox folder. When we try to do an operation on it (read, delete, ...), we got an error message saying "Can't open this item. You do not have sufficient permission to perform this operation on this object. Se the folder contact or your system administrator". How can I delete this item from my user's inbox? BTW, we are running Exchange 2000 as the mail server and Outlook 2003 as the client. Albert Charron ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: raj.periyasamy@xxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to listadmin@xxxxxxxxxxxxxx