My suggestion would be this: if he logs into his exchange acct from another computer can he send attachments? I infer this would be a no because you have rebuilt his computer. Then if a generic user, not you because I would infer you have admin rights, log on to his machine can they send attachments? If the answer is yes, then I would infer the issue lies in his acct. I do not know how big your organization is but the quickest way to fix this would be to have all his email delivered to a pst file. Delete his mailbox and recreate it. If that does not work then try deleting his NT acct and recreating it. If you recreate his NT account, copy a users acct that you know works that has the same rights as the current user. -----Original Message----- From: Preziosi, Mary [mailto:mpreziosi@xxxxxxxx] Sent: Tuesday, January 15, 2002 4:37 PM To: [ExchangeList] Subject: [exchangelist] email attachments to Internet accounts always corrupted http://www.MSExchange.org/ We are running Exchange Server 5.5 SP4, clients are Outlook 98/2000 on Win95/98/NT/2000. We have one user, and one user only, who has constant problems sending attachments to Internet accounts from his Outlook email account. Attachments sent to local users are OK. He uses Outlook 98 on a W98 machine, he has Exchange Server client, Internet Mail, Personal Folders and Personal Address book configured in his mail profile, as does everyone else. (Mail is delivered to Mailbox but saved indefinitely in Personal Folders.) Attachments that he sends (MS Word, Excel) end up as garbage on the other end. I can send the same attachment from my computer to the same destination, and it will be fine. We rebuilt his computer, gave him a new computer, gave him a new email account, but the problem persists. I know it doesn't seem like this makes any sense at all but I thought I'd throw it out and see if anyone has any suggestions. Internet email sending format is MIME but we have also tried UUENCODE with no success. ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: msexchange@xxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')