Sounds like the app. is not installed on his laptop e.g Acrobat Reader -----Original Message----- From: Andrew English [mailto:andrew@xxxxxxxxxxxxxxxxxxxxxx] Sent: Wednesday, April 06, 2005 4:13 PM To: [ExchangeList] Subject: Outlook Question Hi everyone, I have a client who uses his Outlook 2003 at the office and on the go. When he recieves emails that contain a link and he clicks on the link a window appears asking to find the file. I am wondering if anyone has seen this before? His IE works so I can figure out why outlook is looking for .exe file. Thanks Andrew