Blacklists are being used as revenge by those without lives against those who do. Once you get on a list, it is more often than not an exercise in futility to beg for removal. They have all sorts of hoops (some closed off) to jump through. Sometimes having your external IP address changed is the only way to get off. And even then you may have to go outside the whole block of IP addresses. Just as the ersatz pilots who took down the Twin Towers in NYC on 9-11 and thereby with thanks to Ashcroft et al have succeeded in getting our freedom abridged anyway, so the spammers have taken control of our e-mail lives. Even the bulk USPS mailers couldn't do this, because we simply trash their garbage. But my users, and probably many of yours, apparently don't know where the delete key resides. They just don't want any spam at all. And you can't really blame them. So I try to help them out and end up closing off some legitimate e-mail. False positives abound. I am the systems administrator at the National Building Museum and right now my users cannot e-mail anyone at the Smithsonian Museum. Using a spam database scanner to see if my IP address was clean brought up positives with two databases, one of which is used by the Smithsonian as their spam blocker. One of the two databases says it is because we do not have reverse DNS. But if you enable this there are others who cannot then e-mail you I just read and I have heard other administrators say to not enable it as there is no upside to it. Now I know there are spam blockers out there that many of you are using that may or may not be doing the trick. But spammers are a clever lot (just as the creators of worms and such are certainly brighter than me) and they will figure a way in. And as I finish up this end-of-the-week rant the Do-Not-Call list comes to mind. Big deal. It's pretty worthless even if they let it stand. Polls and surveys and politicians are exempt. If I want to sell you something, I'll call you any way and tell you I am conducting a survey. I get these calls here at the Museum all the time now and: "We're just updating our records" has changed to "I'm taking a survey." Same thing, they still want me to buy something. What I really need is a beer or two and the comforts of my wife, children, and dog, not necessarily in that order... -----Original Message----- From: Knutsen, Vicki [mailto:vickik@xxxxxxxxxxx] Sent: Friday, February 27, 2004 3:42 PM To: [ExchangeList] Subject: [exchangelist] RE: Blacklist message http://www.MSExchange.org/ All they give me is an email address that was supposed to clear things up within 12 hours - I am now 30 hours plus into the problem and getting nowhere - I am hoping someone has some new suggestions - they seem to be blocking IP addresses because of a MyDoom virus alert - and emails flooding their servers as a result - but I have checked every machine and we don't have this virus - so I am at a loss as to how to go forward from here. Vicki -----Original Message----- From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] Sent: Friday, February 27, 2004 12:18 PM To: [ExchangeList] Subject: [exchangelist] RE: Blacklist message http://www.MSExchange.org/ You will have to contact them to find out why and to get it cleared up. John Tolmachoff Engineer/Consultant/Owner eServices For You -----Original Message----- From: Knutsen, Vicki [mailto:vickik@xxxxxxxxxxx] Sent: Friday, February 27, 2004 12:05 PM To: [ExchangeList] Subject: [exchangelist] Blacklist message http://www.MSExchange.org/ Hi all We have been blacklisted - I think by Comcast - here is the NDR that we keep getting - the only consistent pattern is that it's people that have comcast email addresses Your message did not reach some or all of the intended recipients. Subject: FW: A Prayer Request Sent: 2/25/2004 8:59 AM The following recipient(s) could not be reached: jewels333@xxxxxxxxxxx on 2/25/2004 8:59 AM There was a SMTP communication problem with the recipient's email server. Please contact your system administrator. <exchange.NWDIST-LCMS.NOWLCMS.ORG #5.5.0 smtp;550-198.107.24.202 blocked by blacklist.mail.ops.asp.att.net.> If you have any help you can offer please let me know - comcast is not helping me much Vicki Knutsen Portland, Oregon 503-288-8383 ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------