Are you using Windows7? I can't create any new DBT templates in Windows7, even when I'm logged into my own computer (no network) under the "administrator" account--I usually get a similar error message, and even when it does seem to create the new template successfully, it "forgets" all about it the next time I restart DBT. Creating templates worked perfectly in WindowsXP however. On Mar 18, 2013, at 7:28 PM, "Maria Elford" <mariaelf@xxxxxxxxxxxxxxx> wrote: > We have Duxbury installed through a network. I have attempted to create a new > template and I get the following messages: Error writing new template file > and when I hit OK it says: Unable to create new template. > Could someone please help me with this issue. > Thanks, > Maria. > > Senior Braille Transcriber > Statewide Vision Resource Centre > Department of Education and Early Childhood Development > PO Box 201 > Nunawading 3131 > Phone: 03 9841 0242 > Fax: 03 9841 0878 >