Thanks Wayne, I'll do that right away. Cheers, Maria. From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Wayne Weismann Sent: Tuesday, 19 March 2013 11:08 AM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: template Maria, You need to ask your system administrator to give you Write access to the Templates folder. I had this same situation at work. Wayne ----- Original Message ----- From: Maria Elford <mailto:mariaelf@xxxxxxxxxxxxxxx> To: Duxbury User <mailto:duxuser@xxxxxxxxxxxxx> list Sent: Tuesday, March 19, 2013 09:28 Subject: [duxuser] template We have Duxbury installed through a network. I have attempted to create a new template and I get the following messages: Error writing new template file and when I hit OK it says: Unable to create new template. Could someone please help me with this issue. Thanks, Maria. Senior Braille Transcriber Statewide Vision Resource Centre Department of Education and Early Childhood Development PO Box 201 Nunawading 3131 Phone: 03 9841 0242 Fax: 03 9841 0878 _____ No virus found in this message. Checked by AVG - www.avg.com Version: 2012.0.2240 / Virus Database: 2641/5686 - Release Date: 03/18/13