No, you're not an idiot. You won't be the first, and I'm equally sure not the last to do this. George. -----Original Message----- From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Nadine Riches Sent: 09 September 2008 12:29 To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: Installing dbt10.7 OK list, you're free to all call me an idiot. I didn't realise I actually had to write "single-user license", I was just putting the number I had. Boy do I feel stupid. Thanks george for helping to illuminate the world for dunderheads like me. Cheers, nadine. ----- Original Message ----- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> To: <duxuser@xxxxxxxxxxxxx> Cc: <activation@xxxxxxxxxx> Sent: Tuesday, September 09, 2008 9:22 PM Subject: [duxuser] Re: Installing dbt10.7 > > > Hi Nadine, > > Are you typing in the complete line shown on the card, > bearing in mind that it is case sensitive? > > For example, a new copy would be something like: > > DBT K6789-56780123 > (Note this one is all capitals) > > Or perhaps if you have an upgrade, it might be something > like: > > Single-user license G6789-56781234 > (Note the capital S and H) > > If you are, and it still fails, send the number you have to > activation@xxxxxxxxxx > > Please do NOT send any actual license details to the list. > > George. > > > > -----Original Message----- > From: duxuser-bounce@xxxxxxxxxxxxx > [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Nadine > Riches > Sent: 09 September 2008 12:13 > To: duxuser@xxxxxxxxxxxxx > Subject: [duxuser] Re: Installing dbt10.7 > > > > Hi George, > > I have the card with the license text on it, and when I > insert this text and > hit the next button, it just returns tothat same window, > asking me for the > license text. It's circular, it just goes round and round > asking me for the > information, I give it, it asks again. it's doing my head > in. > > Cheers, > Nadine. > ----- Original Message ----- > From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> > To: <duxuser@xxxxxxxxxxxxx> > Cc: <activation@xxxxxxxxxx> > Sent: Tuesday, September 09, 2008 9:04 PM > Subject: [duxuser] Re: Installing dbt10.7 > > >> >> >> Hi Nadine, >> >> What it is actually asking for is your "License Text". > This >> is essentially your serial number, with a few extra >> characters before and after. >> >> If it is a brand new copy of DBT, there should have been a >> yellow card enclosed with this information in both Large >> print and braille. >> >> Your dealer (in Australia?) may also be able to give you >> this detail, but if all else fails, send an e-mail to >> activation@xxxxxxxxxx with the License Number you have, > and >> I'm sure they will be back to you with the full License > Text >> very soon. >> >> George. >> >> -----Original Message----- >> From: duxuser-bounce@xxxxxxxxxxxxx >> [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Nadine >> Riches >> Sent: 09 September 2008 11:46 >> To: duxuser@xxxxxxxxxxxxx >> Subject: [duxuser] Installing dbt10.7 >> >> >> Hi all, >> >> Yesterday, after a months wait, my DBT 10.7 CD finally >> arrived. I've installed the software, but every time I try >> to go into it I get two options, License and OK. If I hit >> license, it asks me for my license number, which I copy > from >> the lid of the CD and press enter, but instead of > accepting >> it and activating, or whatever it's supposed to be doing, > it >> just keeps asking me for my license number. have i > installed >> it incorrectly or is there something else going on? >> >> I hope this makes sense. >> >> Cheers, >> Nadine. >> * * * >> * This message is via list duxuser at freelists.org. >> * To unsubscribe, send a blank message with >> * unsubscribe >> * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You > may also >> * subscribe, unsubscribe, and set vacation mode and other > subscription >> * options by visiting //www.freelists.org. The list > archive >> * is also located there. >> * Duxbury Systems' web site is > http://www.duxburysystems.com >> * * * >> > > > * * * > * This message is via list duxuser at freelists.org. > * To unsubscribe, send a blank message with > * unsubscribe > * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may > also > * subscribe, unsubscribe, and set vacation mode and other > subscription > * options by visiting //www.freelists.org. The list > archive > * is also located there. > * Duxbury Systems' web site is http://www.duxburysystems.com > * * * > * * * > * This message is via list duxuser at freelists.org. > * To unsubscribe, send a blank message with > * unsubscribe > * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also > * subscribe, unsubscribe, and set vacation mode and other subscription > * options by visiting //www.freelists.org. The list archive > * is also located there. > * Duxbury Systems' web site is http://www.duxburysystems.com > * * * > * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * * * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *