[duxuser] Re: Installing dbt10.7
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Tue, 9 Sep 2008 12:22:33 +0100
Hi Nadine,
Are you typing in the complete line shown on the card,
bearing in mind that it is case sensitive?
For example, a new copy would be something like:
DBT K6789-56780123
(Note this one is all capitals)
Or perhaps if you have an upgrade, it might be something
like:
Single-user license G6789-56781234
(Note the capital S and H)
If you are, and it still fails, send the number you have to
activation@xxxxxxxxxx
Please do NOT send any actual license details to the list.
George.
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Nadine
Riches
Sent: 09 September 2008 12:13
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Installing dbt10.7
Hi George,
I have the card with the license text on it, and when I
insert this text and
hit the next button, it just returns tothat same window,
asking me for the
license text. It's circular, it just goes round and round
asking me for the
information, I give it, it asks again. it's doing my head
in.
Cheers,
Nadine.
----- Original Message -----
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <duxuser@xxxxxxxxxxxxx>
Cc: <activation@xxxxxxxxxx>
Sent: Tuesday, September 09, 2008 9:04 PM
Subject: [duxuser] Re: Installing dbt10.7
>
>
> Hi Nadine,
>
> What it is actually asking for is your "License Text".
This
> is essentially your serial number, with a few extra
> characters before and after.
>
> If it is a brand new copy of DBT, there should have been a
> yellow card enclosed with this information in both Large
> print and braille.
>
> Your dealer (in Australia?) may also be able to give you
> this detail, but if all else fails, send an e-mail to
> activation@xxxxxxxxxx with the License Number you have,
and
> I'm sure they will be back to you with the full License
Text
> very soon.
>
> George.
>
> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx
> [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Nadine
> Riches
> Sent: 09 September 2008 11:46
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] Installing dbt10.7
>
>
> Hi all,
>
> Yesterday, after a months wait, my DBT 10.7 CD finally
> arrived. I've installed the software, but every time I try
> to go into it I get two options, License and OK. If I hit
> license, it asks me for my license number, which I copy
from
> the lid of the CD and press enter, but instead of
accepting
> it and activating, or whatever it's supposed to be doing,
it
> just keeps asking me for my license number. have i
installed
> it incorrectly or is there something else going on?
>
> I hope this makes sense.
>
> Cheers,
> Nadine.
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