[duxuser] Re: I'm tearing my hair out!!

  • From: David Holladay <david@xxxxxxxxxx>
  • To: duxuser@xxxxxxxxxxxxx
  • Date: Tue, 31 Mar 2009 21:05:35 -0400



I assume you have configured your document for 8.5 inch by 11 inch paper.
If you do so, then the screen of DBT should show you line by line what is going to the embosser.

If you are blind and do not know how to read the layout from the screen, call tech support.

So ... does the display agree with what you are getting from the embosser?
If not, then call Duxbury tech support. They will walk you through the process of configuring DBT to get the output you desire.

By the way, North American braille does not call for hyphenization. But if you do want to hypenate, you can place indicators in DBT to show where it is permissible to break lines.

-- David Holladay
Duxbury Systems

At 07:46 PM 3/31/2009, you wrote:


I am so frustrated I can hardly think straight!  I hope someone can assist
me!
I am using Duxbury version 10.7 with a Basic D braille embosser.  I don't
have expertise in the use of Duxbury but have read through the help files so
that I know about formatting a Word document (Office 2003) and I have
translated it so it's a braille document.  When I try to emboss the braille
document, there is no hyphenation and the margins are such that the braille
is too close to top and bottom as well as right and left edges of the 8-1/2"
x 11 inch tractor feed paper.  I am not sure if this is a printer issue or a
Duxbury issue.  The embosser is new as is the software.  Should I be using
the BANA literary braille selection or not?  I get no support or help from
anyone when the printer freezes which it does often.  The Basic D embosser
is a version III embosser and I indicate that when I do the global embosser
configuration.  My ink print documents are set to the MS Office default
margins, as recommended.  I know I ask a lot here but I chair a committee
where braille documents are required.  I use braille on a daily basis and
know enough to say definitely that the document DOES translate into braille.
If anybody out there can help me with the Basic D braille embosser or
suggest why it might be freezing, I would be very grateful.  I've struggled
on my own and I have the latest printer drivers and utilities from the

http://www.indexbraille.com

website.  Whatever you can do to help, even if it doesn't work would be
absolutely fantastic!
Jo Taliaferro
empowering people to live with their choices


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