[duxuser] Re: I'm tearing my hair out!!

  • From: "Alyssa" <LyssasSong@xxxxxxxxxxx>
  • To: <duxuser@xxxxxxxxxxxxx>
  • Date: Tue, 31 Mar 2009 19:52:57 -0400


I don't have version 10.7 of Duxbury, but assuming this hasn't changed...
Have you set your characters per line limit within Duxbury itself?
Unfortunately, the size paper you are working with is one I have never
gotten to work with Duxbury regardless of setting margins using it or the
Basic-D, which I also have. For some reason, for me at least, this embosser
only likes the larger braille paper. With it, I have had no trouble
embossing.

Here is all I know to tell you to try. If it is possible, set the top margin
and bottom margin to 1, and set the character per line limit to 32. On the
Basic-D itself, try switching to setup B. I believe that one is preformatted
to work with smaller paper.


 
-Alyssa
 

-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of Jo Taliaferro
Sent: Tuesday, March 31, 2009 7:46 PM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] I'm tearing my hair out!!



I am so frustrated I can hardly think straight!  I hope someone can assist
me!
I am using Duxbury version 10.7 with a Basic D braille embosser.  I don't
have expertise in the use of Duxbury but have read through the help files so
that I know about formatting a Word document (Office 2003) and I have
translated it so it's a braille document.  When I try to emboss the braille
document, there is no hyphenation and the margins are such that the braille
is too close to top and bottom as well as right and left edges of the 8-1/2"
x 11 inch tractor feed paper.  I am not sure if this is a printer issue or a
Duxbury issue.  The embosser is new as is the software.  Should I be using
the BANA literary braille selection or not?  I get no support or help from
anyone when the printer freezes which it does often.  The Basic D embosser
is a version III embosser and I indicate that when I do the global embosser
configuration.  My ink print documents are set to the MS Office default
margins, as recommended.  I know I ask a lot here but I chair a committee
where braille documents are required.  I use braille on a daily basis and
know enough to say definitely that the document DOES translate into braille.
If anybody out there can help me with the Basic D braille embosser or
suggest why it might be freezing, I would be very grateful.  I've struggled
on my own and I have the latest printer drivers and utilities from the 

http://www.indexbraille.com  

website.  Whatever you can do to help, even if it doesn't work would be
absolutely fantastic!
Jo Taliaferro
empowering people to live with their choices


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