[ddots-l] Re: Video Intercept Dialog gone - got video!

  • From: "Robert Hall" <truecut@xxxxxxxxx>
  • To: <ddots-l@xxxxxxxxxxxxx>
  • Date: Sat, 8 May 2010 22:34:51 -0500

I would go with the Microsoft update as the cause, because it screwed up my 
screen resolution. I had to go into my display setting in the control panel to 
make corrections after an update. Robert. ----- Original Message ----- 
  From: D!J!X! 
  To: ddots-l@xxxxxxxxxxxxx 
  Sent: Saturday, May 08, 2010 3:07 PM
  Subject: [ddots-l] Re: Video Intercept Dialog gone - got video!


  Sorry, but the monitor could not have switched the driver, uninstalled it or 
anything. You must have a driver update or windows update or something that 
altered the driver. Or you never installed the driver and jaws got updated and 
when it didn't find it started bothering you with the issue... Unless you were 
using some sort of USB monitor with a display chipset integrated into the 
monitor...

  D!J!X!

   

------------------------------------------------------------------------------
  From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On 
Behalf Of Stacy Blackwell
  Sent: Friday, May 07, 2010 4:53 PM
  To: ddots-l@xxxxxxxxxxxxx
  Subject: [ddots-l] Video Intercept Dialog gone - got video!


  Hi, all.  Freedom Scientific taught me to get to the Device Manager treeview 
and the Display Adaptor was not listed.  She said to re-install the driver 
and/or video card as the first step.  Recall that I have swapped monitors with 
the home PC--the DAW still had no video and the home PC worked well so I had 
ruled out the montor as being the problem).
  I brought the DAW to work for an assistive tech person to install the 
drivers.  She merely booted it with her monitor, and we never saw the Video 
Intercept dialog at all.  I went to the Device Manager and there sat the 
Display Adaptor as an option.  I felt so foolish and a bit embarrassed, but I 
have witnesses that the video was not working prior to today.  Our only 
conclusion at this point is that the newly added monitor somehow reset the 
video driver and put resolution and all back to normal.  Baffling...
  So, to find out the cause for this mess, I now have to hook everything back 
up to the DAW and try to former monitor again.  It's probably only a matter of 
time before this happens again, so I'm planning on buying a new monitor.  I 
hope this is the solution.  Sorry to bother you guys in thinking it was a 
software issue.  SLB


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