I would go with the Microsoft update as the cause, because it screwed up my screen resolution. I had to go into my display setting in the control panel to make corrections after an update. Robert. ----- Original Message ----- From: D!J!X! To: ddots-l@xxxxxxxxxxxxx Sent: Saturday, May 08, 2010 3:07 PM Subject: [ddots-l] Re: Video Intercept Dialog gone - got video! Sorry, but the monitor could not have switched the driver, uninstalled it or anything. You must have a driver update or windows update or something that altered the driver. Or you never installed the driver and jaws got updated and when it didn't find it started bothering you with the issue... Unless you were using some sort of USB monitor with a display chipset integrated into the monitor... D!J!X! ------------------------------------------------------------------------------ From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of Stacy Blackwell Sent: Friday, May 07, 2010 4:53 PM To: ddots-l@xxxxxxxxxxxxx Subject: [ddots-l] Video Intercept Dialog gone - got video! Hi, all. Freedom Scientific taught me to get to the Device Manager treeview and the Display Adaptor was not listed. She said to re-install the driver and/or video card as the first step. Recall that I have swapped monitors with the home PC--the DAW still had no video and the home PC worked well so I had ruled out the montor as being the problem). I brought the DAW to work for an assistive tech person to install the drivers. She merely booted it with her monitor, and we never saw the Video Intercept dialog at all. I went to the Device Manager and there sat the Display Adaptor as an option. I felt so foolish and a bit embarrassed, but I have witnesses that the video was not working prior to today. Our only conclusion at this point is that the newly added monitor somehow reset the video driver and put resolution and all back to normal. Baffling... So, to find out the cause for this mess, I now have to hook everything back up to the DAW and try to former monitor again. It's probably only a matter of time before this happens again, so I'm planning on buying a new monitor. I hope this is the solution. Sorry to bother you guys in thinking it was a software issue. SLB ------------------------------------------------------------------------------ The New Busy is not the too busy. Combine all your e-mail accounts with Hotmail. Get busy.