[ddots-l] Re: Inquiry: Not all Outs showing up in Sonar

  • From: Bobbi Blood <phantomess666@xxxxxxxxxxx>
  • To: <ddots-l@xxxxxxxxxxxxx>
  • Date: Wed, 6 Nov 2013 23:40:37 -0700

Hello List,

I wanted to give you guys a quick update on this subject before heading off to sleep.

It turns out that somehow, in Sonar's audio options dialogue, under the Drivers tab, the Main Outs checkbox got unchecked. So, naturally... no wonder they weren't showing up. I don't remember ever changing that though, which is why it threw me off so much. Whatever the case, with that driver enabled again, everything works just as it should.

Goes to show you that once again I should've checked the simplest things first. And then double checked them...

Anyway my problem is now solved and everything's working normally now. Appreciate the suggestions!

Most Sincerely,

Bobbi

--------------------------------------------------
From: "Chris Smart" <csmart8@xxxxxxxxx>
Sent: Monday, November 04, 2013 1:51 PM
To: <ddots-l@xxxxxxxxxxxxx>
Subject: [ddots-l] Re: Inquiry:  Not all Outs showing up in Sonar

it shouldn't matter which end of the cable you disconnect.

What if you disconnect the interface, uninstall the software and drivers for the device, and reconnect and reinstall software and drivers?

Beyond that, maybe ask someone if the interface is powered up, if the display shows anything etc.


At 03:41 PM 11/4/2013, you wrote:
Greetings,

Last Thursday I experienced what I think was a power surge. The UPS (think that's the right word for a box with a battery in it which keeps things from shutting down when power goes mad,) and I got everything back up and running but my Firebox interface. The computer stayed on, I didn't lose anything in the project I was working on and was able to save and shut the computer down.

On Friday, I went back to the computer expecting everything to work properly. It didn't. The project appeared to play but I was not getting any sound. At first I didn't think to check the inputs and outputs, because I assumed they'd be right where they were after I'd saved the day before.

I forced the Firebox to reset itself by changing its CPU setting from high to medium and back again, and still no sound. I figured the next best step would be to do a disconnect and reconnect. What with the tangle of cables in the back of my computer, I wasn't about to reach back there and try to unplug the interface from the computer, so I thought I'd wait for my sighted assistant to get back. Long story short, we never got round to trying to reconnect the thing, and here I am today, back at the computer. The project plays, but no sound.

I check my inputs, which are normal, just where I left them, and looked at the outs, which are normal due to my having everything going to different buses. The master bus's output, however, was no longer set to the main outs of the firebox, which solves the problem of why I wasn't getting any sound. The problem is that when I went to switch it back to the main outs, they weren't there. Why would everything show up just fine but for the main outs?

I thought to disconnect the firebox from the computer by unplugging the firewire cable from the interface rather than the computer. This appeared to do the same thing as the previous reset, and Sonar isn't seeing my main outs. Would it really make that much of a difference if I were to disconnect the cable from the computer's side rather than simply disconnecting it from the Firebox?

I really could use a suggestion or two, as I've tried everything I can think of short of uninstalling and reinstalling the interface's drivers. I don't see how it could be a driver problem, as this seems to be purely related to the surge. I'm going to have my sighted assistant disconnect the thing from the computer's side later today, to see if that changes anything, but my fear is that I'll get the same results as before. Does anyone have any suggestions as to what else I can try in the meantime?

Most Sincerely,

Bobbi

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