Hi, remove the registry keys or Cakewalk folders in the registry, specificly localMachine\software\Cakewalk, LocalMachineSoftware\WOW6432\Cakewalk, CurrentUser\Software\Cakewalk, and CurrentUser\Software\WOW6432\Cakewalk. Remove the cakewalk folders in program files and/or program files (x86), program data, and in userName\AppData\Roaming. Note that the installer might still find the serial number and registration, if this key is stored in the InstallWizard key such as MindVision or WiseSolutions, but don't worry about that, it shouldn't have any effect on the program itself. If you are still having problems after a reinstall like this, you could have other issues. Sometimes I've seen Sonar not fully install the VisualC+ libraries properly and that could be an issue. Problem is, no safe way to tell which of the various c+ libs was the one sonar installed. Don't go removing those, because other programs install other versions and they are required; unless you know which belongs to it, you'll end up with more problems down the line. You might also consider reinstalling your interface drivers to be sure that your interface is not what's tripping up sonar. HTH, D!J!X! -----Original Message----- From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: Saturday, November 09, 2013 7:31 AM To: ddots-l@xxxxxxxxxxxxx Subject: [ddots-l] Re: How do you completely uninstall Sonar? Hi John, You have brought up a very good point here. I have a nasty feeling that incomplete removal is the root cause of quite a few issues. Does anyone have access to detailed instructions for complete removal of Sonar and associated components? It doesn't matter how complex they are at this stage, involving Registry editing, etc.. I'm sure we can at least get things down to a check list, and go from there. George. -----Original Message----- From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of John Schucker Sent: 09 November 2013 09:23 To: ddots-l@xxxxxxxxxxxxx Subject: [ddots-l] How do you completely uninstall Sonar? Hi all. As you may recall, a couple of months ago I had an issue where Sonar was crashing ,and we determined the solution was to uninstall and try installing again. I finally dug my Sonar CDs out of the boxes from the move, uninstalled, and tried reinstalling. It said a previous version had been found and thus shared paths were already defined. I figured that was fine since I didn't try to uninstall all the plugins Etc., just Sonar. So it installed. Then I patched from producer 8.5 to 8.5.2, then to 8.5.3. Finally I was ready to run! I did, and it did the thing about how it was going to personalize my stuff. I told it to do it. Low and behold, it crashed yet again. So since I wasn't there, I ran it again. It got to the wave profiler question, I tried to answer no since I was going to pick ASIO, and same crash. So I figured I'd uninstall again, and this time ran some registry cleanup to get rid of its old stuff. But apparently some of it's still there, because when I started installing, it detected a previous installation, and said the same stuff about shared paths Etc. So joy of joys, I get to try installing from scratch, I guess. But how do I do that? I assume I have to go delete stuff from the registry, unless there's some special option to the uninstaller which will do it for me. Somehow, I doubt it though. I have the sneaking suspicion I actually need to format the drive and do a fresh install of XP and everything else, but that's way more painful than installing Sonar from scratch, so I'll try Sonar first, he says, foolishly and optimistically. PLEASE READ THIS FOOTER AT LEAST ONCE! To leave the list, click on the immediately following link: ddots-l-request@xxxxxxxxxxxxx?subject=unsubscribe If this link doesn't work then send a message to: ddots-l-request@xxxxxxxxxxxxx and in the Subject line type unsubscribe For other list commands such as vacation mode, click on the immediately following link: ddots-l-request@xxxxxxxxxxxxx?subject=faq or send a message, to ddots-l-request@xxxxxxxxxxxxx and in the Subject line type faq PLEASE READ THIS FOOTER AT LEAST ONCE! To leave the list, click on the immediately following link: ddots-l-request@xxxxxxxxxxxxx?subject=subscribe If this link doesn't work then send a message to: ddots-l-request@xxxxxxxxxxxxx and in the Subject line type unsubscribe For other list commands such as vacation mode, click on the immediately following link: ddots-l-request@xxxxxxxxxxxxx?subjectzq or send a message, to ddots-l-request@xxxxxxxxxxxxx and in the Subject line type faq PLEASE READ THIS FOOTER AT LEAST ONCE! To leave the list, click on the immediately following link: ddots-l-request@xxxxxxxxxxxxx?subject=unsubscribe If this link doesn't work then send a message to: ddots-l-request@xxxxxxxxxxxxx and in the Subject line type unsubscribe For other list commands such as vacation mode, click on the immediately following link: ddots-l-request@xxxxxxxxxxxxx?subject=faq or send a message, to ddots-l-request@xxxxxxxxxxxxx and in the Subject line type faq