[CTS] Re: HP rebates and warrentys are headaches

  • From: "Eric C. Vogel" <ECVogel@xxxxxxxxx>
  • To: <computertalkshop@xxxxxxxxxxxxx>
  • Date: Mon, 26 Feb 2007 12:13:04 -0500

Thanks. Sent you my order #.
Thank you,
Eric Vogel ~Windows Live!  MVP~
http://www.msmvps.com/shelluser
http://shelluser.mvps.org
http://msn.mvps.org
  ----- Original Message ----- 
  From: Chuck Burns 
  To: computertalkshop@xxxxxxxxxxxxx 
  Sent: Monday, February 26, 2007 11:42 AM
  Subject: [CTS] Re: HP rebates and warrentys are headaches


  I will phone my HP rep (Reg. Mgr) and get the way to get it done. I'll email 
later as I won't be home until late.
  Chuck

    ----- Original Message ----- 
    From: Eric C. Vogel 
    To: computertalkshop@freelistsorg 
    Sent: Monday, February 26, 2007 9:12 AM
    Subject: [CTS] Re: HP rebates and warrentys are headaches


    It says Reciept (which I have) and invoice. I bought it from 
hpshopping.com. Someone at HP said to say it was not attached to the printer 
box. Not like my info was not in their system and the build and ship date. I 
kinda went in circles, but gotta call back today to make sure the HP Total Care 
warrenty goes into place.

    Thank you,
    Eric Vogel ~Windows Live!  MVP~
    http://www.msmvps.com/shelluser
    http://shelluser.mvps.org
    http://msn.mvps.org
      ----- Original Message ----- 
      From: Russ Blakeman 
      To: computertalkshop@freelistsorg 
      Sent: Monday, February 26, 2007 8:58 AM
      Subject: [CTS] Re: HP rebates and warrentys are headaches


      They've been having server problems on and off even for the ASPs. If you 
need a receipt it's becuase they need to determine date of purchase, y ou 
should be able to get a copy from the retailer you bought from.


        -----Original Message-----
        From: computertalkshop-bounce@xxxxxxxxxxxxx 
[mailto:computertalkshop-bounce@xxxxxxxxxxxxx]On Behalf Of Eric Vogel
        Sent: Sunday, February 25, 2007 6:34 PM
        To: computertalkshop@xxxxxxxxxxxxx
        Subject: [CTS] HP rebates and warrentys are headaches


        I cannot do the online thing to speed up the process because it does 
not work.

         

        I go online to extend my warrenty by 2 years I paid for when I got the 
laptop id does not work. I am given the choice it says to call fax mail or web. 
Web does not work. No phone number and of course there is fine print must do 
within 10 days! WTF! There are so many slips I did not even see it. 2 just for 
florida, another 2 I guess for me and the post card thingy with the info 

         

        Worst yet I must have threw the packing slip away for the printer. I 
guess I gotta demand that return it. Who asks for a receipt and a packing slip? 
Is it attached to the printer box? No must have been in the warrenty envelope.

         

        I bet HP is closed now this fine Sunday night.

         

        Thank you,
        Eric Vogel   ~Windows Live! MVP~

        www.msmvps.com/shelluser

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