They've been having server problems on and off even for the ASPs. If you need a receipt it's becuase they need to determine date of purchase, y ou should be able to get a copy from the retailer you bought from. -----Original Message----- From: computertalkshop-bounce@xxxxxxxxxxxxx [mailto:computertalkshop-bounce@xxxxxxxxxxxxx]On Behalf Of Eric Vogel Sent: Sunday, February 25, 2007 6:34 PM To: computertalkshop@xxxxxxxxxxxxx Subject: [CTS] HP rebates and warrentys are headaches I cannot do the online thing to speed up the process because it does not work. I go online to extend my warrenty by 2 years I paid for when I got the laptop id does not work. I am given the choice it says to call fax mail or web. Web does not work. No phone number and of course there is fine print must do within 10 days! WTF! There are so many slips I did not even see it. 2 just for florida, another 2 I guess for me and the post card thingy with the info Worst yet I must have threw the packing slip away for the printer. I guess I gotta demand that return it. Who asks for a receipt and a packing slip? Is it attached to the printer box? No must have been in the warrenty envelope. I bet HP is closed now this fine Sunday night. Thank you, Eric Vogel ~Windows Live! MVP~ www.msmvps.com/shelluser