I don't think it's an audo responder, because when I send emails to hw, I get the reply back a few days later. If it was an auto responder, I would get the replies back just a few seconds after I sent the message. True, I do get the audo generated email that says my email was received and a case has been open and it gives me my case number, but the actual reply comes days later, so I think it's a person, not a computer replying. Also, there have been a few times when I have emailed hw about something and then they emailed me back there answer and I had more questions so I emailed them back and they replied again and that went back and forth a few times. It was like a real conversation thread. I don't think an audo responder could do that.
----- Original Message ----- From: Bill Tessore <billtessore@xxxxxxxxxTo: brajmund2000@xxxxxxxxx, justforlists689@xxxxxxxxx, braillenote@xxxxxxxxxxxxx
Date sent: Thu, 21 Nov 2013 08:45:49 -0700 Subject: [BNU] Re: keychat Look guys, it's pointless to bother with this. Without exception you will always get this type of reply. the reason is simple, they're using an auto-responder. The ONLY way to get any form of personalized response is to send your message to a specific person. and even then it's more likely that you'll get little more than a polite response with similar content because that's just company policy. And would you be satisfied if they made some sort of promisse and then discovered they couldn't deliver? Think about it. Shalom, Bill Tessore billtessore@xxxxxxxxx Sent from my BN Apex BT 32 running KS 9.3.1 build 1176 of----- Original Message ----- From: rajmund <brajmund2000@xxxxxxxxx To: justforlists689@xxxxxxxxx, braillenote@xxxxxxxxxxxxx Date sent: Thu, 21 Nov 2013 08:32:45 +0100 Subject: [BNU] Re: keychat Hello, I am not surprised. I asked them a few things but always got this answer back or just rubbish on to my question. ----- Original Message ----- From: michael chopra <justforlists689@xxxxxxxxx To: Braillenote List Humanware <braillenote@xxxxxxxxxxxxx Date sent: Thu, 21 Nov 2013 17:26:15 +1300 Subject: [BNU] keychat Hi list. I know I have not been active for a few weeks but I recently sent an email to Humanware suggesting they make voice chat possible. The response I got was the clasic I will pass your suggestion on to our product development team. I was shocked at the response! what do you think about it? If you want the full email and reply please email me off list at michaelchopra38@xxxxxxxxx. Sincerely Michael Chopra. I use a bn apex 32 running ks 9.3.1. ------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks. ------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks. -------------------------------BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware.
Website: www.braillenoteusers.infoIMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client.
If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx.
You can also visit our list page at: www.freelists.org/list/braillenoteFrom this page, you can unsubscribe, change email delivery settings and view list archives.
If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks.
------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks.
