[BNU] Re: keychat

  • From: rajmund <brajmund2000@xxxxxxxxx>
  • To: Bill Tessore <billtessore@xxxxxxxxx>, brajmund2000@xxxxxxxxx, justforlists689@xxxxxxxxx, braillenote@xxxxxxxxxxxxx
  • Date: Thu, 21 Nov 2013 17:26:42 +0100

Do you know what? I email them. I get a respond from someone but when I reply the reply goes to support at humanware.com but with the persons name front of the hw support address. I don't know why though.


----- Original Message -----
From: Bill Tessore <billtessore@xxxxxxxxx
To: brajmund2000@xxxxxxxxx, justforlists689@xxxxxxxxx, braillenote@xxxxxxxxxxxxx
Date sent: Thu, 21 Nov 2013 08:45:49 -0700
Subject: re: [BNU] Re: keychat

Look guys, it's pointless to bother with this.  Without exception
you will always get this type of reply.
the reason is simple, they're using an auto-responder.  The ONLY
way to get any form of personalized response is to send your
message to a specific person.
and even then it's more likely that you'll get little more than a
polite response with similar content because that's just company
policy.  And would you be satisfied if they made some sort of
promisse and then discovered they couldn't deliver? Think about
it.

Shalom,

Bill Tessore
billtessore@xxxxxxxxx
Sent from my BN Apex BT 32 running KS 9.3.1 build 1176

of----- Original Message -----
From: rajmund <brajmund2000@xxxxxxxxx
To: justforlists689@xxxxxxxxx, braillenote@xxxxxxxxxxxxx
Date sent: Thu, 21 Nov 2013 08:32:45 +0100
Subject: [BNU] Re: keychat

Hello,
I am not surprised.  I asked them a few things but always got
this answer back or just rubbish on to my question.

----- Original Message -----
From: michael chopra <justforlists689@xxxxxxxxx
To: Braillenote List Humanware <braillenote@xxxxxxxxxxxxx
Date sent: Thu, 21 Nov 2013 17:26:15 +1300
Subject: [BNU] keychat

Hi list.  I know I have not been active for a few weeks but I
recently sent an email to Humanware suggesting they make voice
chat possible.  The response I got was the clasic I will pass
your suggestion on to our product development team.  I was
shocked at the response! what do you think about it? If you want
the full email and reply please email me off list at
michaelchopra38@xxxxxxxxx.
Sincerely Michael Chopra.  I use a bn apex 32 running ks 9.3.1.
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BNU: BrailleNote Users - a forum for users of BrailleNote family
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Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals.  If
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-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
from Humanware.
Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply 
would be useful for others, please use "reply to all" feature in your email 
client.

If you wish to unsubscribe from this list, send an email with the subject line of 
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