[BNU] Re: broaken enter key and can not send my unit in, please help!

  • From: Alex Hall <mehgcap@xxxxxxxxx>
  • To: jessica brown <justforlistmessages531@xxxxxxxxx>
  • Date: Thu, 6 Feb 2014 13:29:23 -0500

Try a local shop before anything else. These devices are not at all mainstream, 
but some components, including the keyboard, are very standard. See if a 
friendly computer tech at a repair shop, or even a big chain like Best Buy or 
Radio Shack, can't set this right in with little trouble.

--
Have a great day,
Alex
mehgcap@xxxxxxxxx



On Feb 6, 2014, at 1:26 PM, jessica brown <justforlistmessages531@xxxxxxxxx> 
wrote:

> I can not get a grant because I am not in school. I can not afford $1000 or 
> even half of that for that matter.
> 
> ----- Original Message -----
> From: Joseph Hudson <jhud7789@xxxxxxxxx
> To: "justforlistmessages531@xxxxxxxxx" <justforlistmessages531@xxxxxxxxx
> Date sent: Thu, 6 Feb 2014 00:14:02 -0600
> Subject: Re: [BNU] broaken enter key and can not send my unit in, please help!
> 
> Hello Jessica, I think you will have no choice but to send it in because I 
> wouldn't want to stick anything down in that hole and break that little 
> lever.. So you're probably better off, trying to find a grant or gray some 
> kind of money, to be able to send it into H.W. Camille, had this happened to 
> her, and she had some other things wrong and it costed about a little over 
> $1000.
> 
> Joseph Hudson
> I device support
> Phone
> 641-715-3900 ex 34315
> Email
> jhud7789@xxxxxxxxx
> Sent from my iPad
> 
> On Feb 6, 2014, at 12:03 AM, jessica brown <justforlistmessages531@xxxxxxxxx> 
> wrote:
> 
> Hi. My enter key came off my keyboard and is now in 3 pieces. There is the 
> kind of oval shaped key which is 1 piece. Then the second piece  is a piece 
> of metal that looks like a paper clip would look if you unbent both ends all 
> the way and unfolded it and then bent both ends back on themselves about a 
> half an inch each. Hope this description makes sense. Anyhow, the third piece 
> is a piece of rubber which is kind of round with a round whole at one end and 
> a pointy end on the other end. I can not afford to send my unit in to hw or a 
> local computer shop. I can use the thumb keys or the middle of the scroll 
> wheel for an enter key in some cases like to press enter on a file or folder 
> name, but that does not work for stuff like enter with dot 4 to turn up the 
> volume or enter with dot 1 to turn it down or enter with dots 2-5-6 to look 
> up a word in the dictionary and stuff like that. The place where the enter 
> key used to be is now an oval indentation with one little round thing in each 
> of the 4 corners and also 2 little rectangular things, one at the top middle 
> and one at the bottom middle. Also, in the center of the oval indentation 
> there is a round whole I have to stick my finger into to make the enter key 
> work when I need to do something the scroll wheel or thumb keys do not work 
> for as described above. Is there any way I can fix it myself or if not, at 
> least something to put in the whole and have it stay there so I do not have 
> to stick my finger way down in the whole and I can just press down on the 
> thing I put on top of the whole? Please, Please help! Thank you.
> -------------------------------
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> -------------------------------
> BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
> from Humanware.
> Website: www.braillenoteusers.info
> 
> IMPORTANT: By default, replies will be sent to individuals. If you feel that 
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