So what exactly happened? I have been using bns for years, a classic, an mPower and now an Apex. I use them extensively for moving, coppying, creating and deleting files and folders and have never deleted anything that I did not want deleted.
----- Original Message ----- From: Alex Hall <mehgcap@xxxxxxxxx To: Carlos <carlos.lopez.1209@xxxxxxxxx Date sent: Tue, 11 Feb 2014 21:11:29 -0500 Subject: [BNU] Re: Urgent Help!!As Marcus said, that is a bug in keysoft. To my knowledge, it has been around for years without being addressed. Sorry you lost data - I know that feeling all too well - but the best thing to do is write to, and call, Humanware. Explain the problem and what happened as a result, and maybe they will finally fix it.
-- Have a great day, Alex mehgcap@xxxxxxxxxOn Feb 11, 2014, at 9:05 PM, Carlos Lopez <carlos.lopez.1209@xxxxxxxxx> wrote:
Yes. I'm sure. There isn't a thing on my sd card, except my books, which I copied to the flash disk before the deletion. Other than that, my sd card is empty.
CarlosSent from my BrailleNote Apex BT 32 running KeySoft 9.4 build 1226 from the HumanWare BrailleNote family
----- Original Message ----- From: Megan Hudgins <hudginsmegan47@xxxxxxxxx To: carlos.lopez.1209@xxxxxxxxx Date sent: Tue, 11 Feb 2014 20:59:40 -0500 Subject: re: [BNU] Urgent Help!! Are you sure it's all gone? Maybe there's stuff that your BrailleNote doesn't see? Could you try going to the file manager and Browse Files and see if anything might be there? It just doesn't make sense that that would erase your entire sd card. -------------------------------BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware.
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