[BNU] Re: Urgent Help!!
- From: Alex Hall <mehgcap@xxxxxxxxx>
- To: Carlos <carlos.lopez.1209@xxxxxxxxx>
- Date: Tue, 11 Feb 2014 21:11:29 -0500
As Marcus said, that is a bug in keysoft. To my knowledge, it has been around
for years without being addressed. Sorry you lost data - I know that feeling
all too well - but the best thing to do is write to, and call, Humanware.
Explain the problem and what happened as a result, and maybe they will finally
fix it.
--
Have a great day,
Alex
mehgcap@xxxxxxxxx
On Feb 11, 2014, at 9:05 PM, Carlos Lopez <carlos.lopez.1209@xxxxxxxxx> wrote:
> Yes. I'm sure. There isn't a thing on my sd card, except my books, which I
> copied to the flash disk before the deletion. Other than that, my sd card is
> empty.
>
> Carlos
>
> Sent from my BrailleNote Apex BT 32 running KeySoft 9.4 build 1226 from the
> HumanWare BrailleNote family
>
> ----- Original Message -----
> From: Megan Hudgins <hudginsmegan47@xxxxxxxxx
> To: carlos.lopez.1209@xxxxxxxxx
> Date sent: Tue, 11 Feb 2014 20:59:40 -0500
> Subject: re: [BNU] Urgent Help!!
>
> Are you sure it's all gone? Maybe there's stuff that your
> BrailleNote doesn't see? Could you try going to the file manager
> and Browse Files and see if anything might be there? It just
> doesn't make sense that that would erase your entire sd card.
> -------------------------------
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